PS4 support in Genshin Impact finally ends April 8, 2026 (UTC +8)This is a hard deadline. Until that date, you must link your PSN to your HoYoverse account, otherwise you will lose everything. Your characters, source stones, guarantor counter and even PSN exclusive cosmetic items will safely be transferred to PS5, PC or mobile devices, but only if you have time to do so before the specified deadline. This guide covers all the steps, all the nuances and one scenario that others don't say: What will happen if you do not succeed?
What disabling the PS4 really means-facts vs. speculation.
HoYoverse has officially confirmed three stages. It's not a rumor.
| Date | Event |
|---|---|
| September 10, 2025 (06:00 UTC +8) | PS4 version removed from the PlayStation Store |
| February 25, 2026 (06:00 UTC +8) | In-game purchases on PS4 are disabled |
| April 8, 2026 (06:00 UTC +8) | PS4 log-in and updates finally stopped |
Your last day of playing on the PS4 7 April 2026After April 8, the client will stop working: no updates, no login, no exceptions.
The reason is simple. HoYoverse officially named the PS4 hardware limitations and the growing size of the game as the main factors. The game came to PS4 in 2020 and has expanded significantly since then. PS5, PCs and mobile devices remain fully supported platforms with no announced end of support date.
PS5 players are not involved. If you're already playing on PS5 with a HoYoverse account tied, you don't have to do anything.
What you save and what you don't.
Here's the full analysis. Community testing confirms that all of the following are carried over completely through a linked HoYoverse account:
Transferred completely:
- All characters, constellations, and weapon awakening levels
- Source Stones and Creation Crystals (unspent balance carried in full)
- Marine, materials and artifacts
- The rank of adventure and progress of world exploration
- The history of prayers and counters of the guarantor-both "soft"(75 prayers) and "hard"(90 prayers) guarantor are preserved
- Posts Tagged 'Hollow Moon Blessing'
- Progress of the Battle Pass (levels "Pearl Anthem"/"Pearl Choir")
- Exclusive to PSN outfit The Legacy of Gunnhildr - The community confirms that it persists after migration
NOT transferred:
- Funds in PSN wallet or unused PlayStation Store credit
- PlayStation Trophy (tied to the platform by Sony system)
- Purchase cheques and transaction history from PSN
- Any progress on separate A HoYoverse account that you may have created by mistake
An important nuance: Unsent in-game mailTake everything out of your inbox before migrating. Emails have an expiration date, and although your account details are transferred, anything that expires before you log in to the new platform will be lost.
Cross-save vs. cross-play-this confusion costs players their accounts
This is the most dangerous misconception in the PS4 player community, so let's clear it once and for all.
Cross-save (cross-save) means one HoYoverse account available from any supported platform. Your progress is the same regardless of whether you log in from a PS5, PC or mobile device. This is what you use when migrating.
Cross-play (Cross-play) It means playing together with friends on different platforms in real time-cooperative, dungeons, open world. It is a separate system.
You don't need to include cross-play for migration. You need cross-save, which is provided by a HoYoverse account binding. Players who confuse these concepts sometimes think they can't move progress between platforms-this is a mistake, and that's why people create duplicate accounts and completely lose their data from PS4.
Check if you are attached: On PS4, go to Settings → Account → Personal Area. If you see an email address, then you are tied. If only your PSN ID is displayed without mail, you need to do the binding right now.
Step by step guide: linking your PS4 account to HoYoverse
Do this while your PS4 is still running. Don't wait for February 2026 when purchases will be disabled-do it today.
- Launch Genshin Impact on PS4
- Open up Settings (The Paimon Menu) Account account → Personal Cabinet
- Select Link an account Choose an email or phone number
- Enter your email address and request a confirmation code
- Enter the code to confirm the link
- Check your server. - This is critically important (see below)
The server trap: Genshin runs on four separate servers-America, Europe, Asia and TW-HK-MO. Your PS4 account is on one of them. If you accidentally connect to a HoYoverse account registered on the Internet. friend Your PS4 data will not appear. This is one of the most frequent reasons for supporting HoYoverse. Check everything before confirming.
One PSN per HoYoverse account, forever. Once you have linked your PSN to your HoYoverse account, it will not be possible to unlink it to your HoYoverse account. Make sure you link it to the right account the first time.
If there are errors when linking-no confirmation code comes, a message that the account is already tied-immediately contact us. HoYoverse support portalDon't wait. The April 2026 deadline is final, and support lines will grow as the date approaches.
Migration path 1: PS4 → PS5
The easiest option for console players. If you are using the same PSN account, progress is automatically synchronized after the HoYoverse binding is completed.
- Install Genshin Impact from PlayStation Store on PS5 (free download)
- Start the game and log in-your PSN account is already recognized
- Your data linked to HoYoverse will be automatically downloaded.
That's really it. No extra steps if the binding is already done. The community unanimously recommends the PS5 as the primary target for migrating from the PS4. The performance improvements are obvious: faster loading, smoother frame rates and better graphics quality compared to the PS4 hardware ceiling.
Migration Path 2: PS4 → PC
The best performance option if your hardware allows. High FPS on a powerful PC surpasses what the PS5 delivers.
- С к а ч и т ь Official HoYoverse Launcher from Genshin Impact-not from Steam or third-party sources
- Install and start the game
- Select the entrance screen HoYoverse account Enter the mail you have tied to PS4.
- Your account will load with all the progress with PS4
Note to PC: The official launcher is not linked to Steam. Players who search for "Genshin Impact download on PC" sometimes fall into unofficial mirrors. Use only the official HoYoverse website.
If you prefer to play on the controller, Genshin supports DualShock 4 and DualSense natively. The keyboard and mouse are great for exploring, but the controller remains more convenient for the combat system, especially for those who are switching from the console.
Migration path 3: PS4 → iOS/Android
Working version, but with reservations. HoYoverse officially notes that for migration to mobile devices you need to check your device for compliance. Increased system requirements for 2026 - Old phones may not play.
- Download Genshin Impact from the App Store (iOS) or Google Play (Android)
- Start and select the entry through HoYoverse Account
- Enter the linked mail/UID from your PS4 Personal Area
Performance on mobile devices is lower than on PS5 or powerful PC-in endgame content (twisted abyss, complex dungeons, mass battles) the difference will be noticeable. For normal research and plot, the game is quite suitable. If you have both a PC and a phone, first test on PC, and use the mobile device as a secondary platform.
What happens if you miss the deadline?
There are two scenarios. The result is radically different.
If your account is PRIVED before April 8, 2026: Your data is completely secure. You simply won't be able to log in through PS4 anymore. Open any other platform, log in to your HoYoverse account, and everything will be in place. There's no rush, except the deadline itself.
If your account is NOT linked before April 8, 2026: This is a complicated scenario. After you disable the PS4 data will be unavailable. HoYoverse confirmed that after the deadline recovery is not possible by conventional means. Your only way is to turn to the server. HoYoverse support portal Proof of ownership of the account: PSN purchase checks, account screenshots, transaction history, anything that proves you are the rightful owner
Be Realistic: Support maybe This is not an insurance, but HoYoverse does not guarantee the recovery of untied accounts after disconnection.
Contact support in advance if there are any problems with the binding-don't wait until March 2026 when all PS4 players in the same situation will overload the queue at the same time.
PS5 vs PC vs Mobile: Choosing a New Platform
| Platform | Productivity | Administration | Portability | Recommended for |
|---|---|---|---|---|
| PS5 | High-stable 60 frames/sec | Dualsense controller | Only at Home | Players who prefer a comfortable transition |
| PC | Maximum-60 + frames/s on a powerful iron | Keyboard/mouse or controller | Desktop PC/laptop | Players who prioritize graphics quality and FPS |
| iOS/Android | Variable-Depends on device | Touchscreen or Bluetooth controller | Full Portability | Casual play, travel, use as an additional device |
PS5 is the choice of most players switching from PS4. Same controller feel, better performance, no problems if you use the same PSN. PC wins for maximum performance, but requires investments in hardware if your PC is outdated. Mobile devices are better used as an add-on to another platform rather than as a primary replacement for endgame content.
Tip: Test the migration on another device before turning off PS4. Sign in to your HoYoverse account on PC or mobile NowMake sure the data is displayed correctly and then continue playing on PS4 until the deadline. This will confirm that the binding worked without any risk.
Your Creation Crystals and Source Stones during the transition
Your unspent Creation Crystals and Source Stones are tied to your HoYoverse account. They are not stored in the PS4 client-they are stored on the server. Once you log in to any new platform, your entire balance will be in place.
The practical question is time. If you plan to replenish the supply of creation crystals, it is safer to do so. After In any case, after February 25, 2026, it makes no sense to replenish your account on PS4-in-game purchases will be disabled on this date.
For players who need a platform-independent replenishment method during transition Benefits for Genshin Impact Loot-hub works no matter what platform you play on-it's useful when you're in the process of migrating and haven't yet decided on the main platform.
5 Mistakes Mistakes That Cost Players Their Accounts
Mistake 1: Create a new HoYoverse account instead of linking a PS4 account. This is the most common and most destructive mistake. If you go to HoYoverse, create a new account and log into Genshin on PC, you will see an empty 1st rank account. Your PS4 data is not gone, but now you have two separate accounts and HoYoverse can't combine them. Inside the PS4 game.
Mistake 2: Binding to the wrong server. We've talked about this before, but it's worth repeating. Check your PS4 server in Settings → Account before binding. Choose exactly the same one.
Mistake 3: Waiting after shutdown. There is no option "I'll do it later". April 8-a hard deadline.
Error 4: Confident that PSN login works on other platforms. PSN login only works in the PlayStation ecosystem. On PC and mobile devices, you need HoYoverse credentials-the mail and password you set when you were tethered. Write them down in a secure place.
Mistake 5: Missing confirmation by email. The binding is not complete until you confirm the code from the email. Players who close the app in the process sometimes think they are attached, although it is not. Always check Settings → Account on any platform to make sure that the PSN binding is active.
Official Resources
- HoYoverse support portal - sending applications in case of binding failures, account recovery and migration problems
- HoyoLAB - official community forum with verified migration guides and support from other players
- Genshin Impact official website - download client for PC, official announcements of platform changes
For Cheap Supplements to Genshin Impact Once you move to the new platform, the loot hub offers creation-crystal replenishment with no platform restrictions-this is true after you disable purchases on PS4 in February 2026.
Frequently Asked Questions
When exactly does Genshin Impact turn off on the PS4? April 8, 2026 at 06:00 UTC +8. Your last day of play is April 7. After that time, the PS4 version ceases to receive updates and support login permanently.
Will I lose my characters and source stones if I don't migrate? If your account is linked to HoYoverse ID before the deadline-no, your data is stored on the server and is safe. н е is tied, data recovery after shutdown is not guaranteed. Contact now.
Will the guarantor counter be carried over when switching to PC or PS5? Yes. Both the "soft"(75 prayers) and "hard"(90 prayers) guarantor are saved through your HoYoverse account. The prayer history is also transferred.
What about Gunnhildr Legacy-will it stay on PC? Community testing confirms yes. PSN exclusive cosmetic items, including Gunnhildr Heritage, are transferred to other platforms after PSN is linked to a HoYoverse account.
Will I be able to play with my friends on the PS5 after switching to PC? Yes, cross-play works between PS5, PC and mobile devices. Changing the platform does not affect your ability to play co-op with friends on other devices.
Is there a way to restore an untied PS4 account after April 8, 2026? There is no guaranteed way. Your only option is to contact HoYoverse support portal With proof of ownership and hope for individual consideration. Don't rely on this. Get attached before the deadline.
Output: Link your PS4 account to HoYoverse ID today-not March 2026, but today. The process takes five minutes. Everything you have achieved will be carried over. The only way to lose progress is to wait too long.
