Purchases

www.loot-hub Delivery Policy

This policy explains how digital gift cards, top-ups, and virtual products are delivered.

Delivery Methods

All products are delivered digitally by email, on the order page, or directly to the game or platform account specified during checkout. Physical shipping is not available.

Delivery Time

Most orders are processed shortly after payment confirmation. Additional verification, payment-provider reviews, publisher maintenance, or incorrect account details may delay delivery.

Delivery Restrictions

Digital products may be region-specific. Before purchasing, confirm that the selected product, account region, currency, and platform are compatible with your country or account.

Delivery Charges

There are no physical shipping charges. The final order price is shown before payment.

Customer Responsibilities

  • Provide the correct user ID, server, region, email address, and other requested delivery information.
  • Do not share redemption codes publicly or with unauthorized persons.
  • Contact support promptly if the order status is complete but the product has not arrived.

Contact Information

For delivery assistance, contact support@loot-hub.com.

LONTU COMPANY LIMITED

RM1101, 11/F, SAN TOI BLDG, NO. 139 CONNAUGHT RD CENTRAL, HONG KONG