Terms of Use

1. Definitions

• “Account” means an account registered with www.loot-hub.
• “Buyer” or “you” means a person who accesses the platform or purchases an item.
• “Content” means text, images, product data, software, messages, and other material made available through the platform.
• “Item” means a digital good or service offered for sale, including gift cards, game credits, and top-ups.
• “Platform” means the website, applications, and services operated under the loot-hub brand.
• “Services” means the platform, its content, and the sale, delivery, recharge, or support services made available through it.

2. Licence to Use

Subject to these Terms, www.loot-hub grants you a limited, non-exclusive, non-transferable, revocable licence to access the platform and use the Services for lawful personal use.

3. Eligibility, Representations & Acceptable Use

You represent that you have legal capacity to agree to these Terms. A minor may use the Services only with permission and supervision from a parent or legal guardian.

• Provide accurate registration, billing, and delivery information and keep it current.
• Keep account credentials confidential and notify us promptly of suspected unauthorized access.
• Do not impersonate others, commit fraud, infringe intellectual property, manipulate reviews, or use the Services for unlawful activity.
• Do not distribute malware, scrape non-public data, interfere with platform security, reverse engineer protected systems, or overload the Services.
• Do not use the Services to evade sanctions, launder funds, finance terrorism, or violate applicable anti-corruption and financial-crime laws.

4. Account Registration & Security

Some features require an Account. www.loot-hub may request identity or payment verification when reasonably necessary for security, fraud prevention, legal compliance, or dispute resolution. You are responsible for activity performed through your Account until we receive notice of compromise.

5. Use of Services

• You are responsible for the equipment, connectivity, and third-party charges required to access the Services.
• Follow product instructions and confirm the user ID, server, region, amount, and other delivery details before payment.
• We may use affiliates and service providers for hosting, payment processing, verification, fulfilment, analytics, and support.
• Third-party links are provided for convenience. Access to third-party services is at your own risk and subject to their terms.

6. Digital Goods & Payments

Product details, final price, currency, regional restrictions, and delivery method are displayed before checkout. Payment must be authorized and successfully confirmed.

• Virtual items and credits do not represent cash and cannot be exchanged for cash unless expressly required by law.
• A product may not be resold, transferred, or used outside its stated licence terms.
• Digital delivery is generally irreversible. Refund eligibility is governed by our Return Policy.

7. Availability & Verification

Features may be released in beta, changed, limited, suspended, or discontinued. www.loot-hub may verify identity, ownership, payment authorization, or order information and may hold an order while a review is pending.

8. Disclaimers, Liability & Force Majeure

The platform and Services are provided “as is” and “as available” to the fullest extent permitted by law. We do not guarantee uninterrupted, error-free, or universally compatible access.

• www.loot-hub is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profit, revenue, data, use, or goodwill, to the extent permitted by law.
• We are not responsible for delay or failure caused by events beyond reasonable control, including network outages, publisher downtime, payment-provider failure, government action, natural disasters, war, civil disturbance, epidemics, or labour disruption.
• Nothing in these Terms excludes liability that cannot lawfully be excluded.

9. Intellectual Property

The platform design, original content, software, and www.loot-hub marks are owned by or licensed to LONTU COMPANY LIMITED. Third-party names and marks belong to their owners. You may not copy, distribute, modify, frame, mirror, sell, or create derivative works without the applicable owner’s permission.

10. Transactions & Notifications

Transactions depend on telecommunications and payment networks, so confirmations may be delayed. Review your order history and notify support promptly if information is incomplete, inaccurate, or intended for another user.

11. Account Responsibility

Notify us immediately if your Account may be compromised. We may restrict access or require additional verification to protect users, payment partners, publishers, and the platform.

12. Information Disclosure

We process and disclose information as described in the Privacy Policy, including when necessary to provide support, fulfil orders, prevent fraud, enforce these Terms, comply with law, or respond to a valid authority or court request.

13. Governing Law & Indemnity

These Terms are governed by the laws of Hong Kong, without regard to conflict-of-law rules. Courts with competent jurisdiction in Hong Kong will hear disputes unless another resolution method is agreed or required by law.

You agree to indemnify LONTU COMPANY LIMITED and its affiliates, officers, employees, and service providers against third-party claims arising from your unlawful use of the Services or material breach of these Terms, to the extent permitted by law.

14. Suspension & Termination

www.loot-hub may suspend, restrict, or terminate access for suspected fraud, illegal activity, sanctions risk, abusive behaviour, false information, security threats, non-payment, or a material breach of these Terms. We may preserve or release funds and records when required by law. You may request account closure by contacting support.

15. Notices

Notices may be delivered through the platform, account messages, email, or the contact details you provide. Electronic notices are considered received when transmitted unless the sender receives a delivery failure.

16. Waiver & Severability

Failure to enforce a provision is not a waiver. If a provision is held invalid or unenforceable, it will be limited or severed to the minimum extent necessary and the remaining provisions will continue in effect.

17. Changes to These Terms

We may update these Terms to reflect service, legal, security, or business changes. The updated version becomes effective when posted or on the stated effective date. Continued use after that date constitutes acceptance where permitted by law.

18. Assignment

You may not assign rights under these Terms without written consent. LONTU COMPANY LIMITED may assign its rights and obligations in connection with a reorganization, financing, sale, or transfer of the Services.

19. Entire Agreement & Survival

These Terms, together with referenced policies and product-specific terms, form the agreement governing the Services. Provisions that by nature should survive termination—including payment, intellectual property, liability, and dispute provisions—will survive.

20. Responsible Purchasing & Contact

Buy only an appropriate amount and carefully confirm the recharge account, server, region, currency, and quantity. Loss caused by incorrect customer-supplied details may not be recoverable.

Questions about these Terms may be sent to support@loot-hub.com.

This website is owned and operated by LONTU COMPANY LIMITED.

RM1101, 11/F, SAN TOI BLDG, NO. 139 CONNAUGHT RD CENTRAL, HONG KONG